Collect customer insights from ideation and feedback
Collect customer insights from ideation and feedback
3x
Better engagement
Engage customers in peer-to-peer discussions and groups.
50%
Customer ideas implemented
Align your product roadmap based on what your customer needs.
40%
Higher retention
Educate customers and help them get the most out of your product.
+25
Increase in NPS
Delight your customers with social experience and drive referrals.
Streamline your path to success with roadmap
Empower your users and boost collaboration with a shared roadmap
Keep users in the loop
Showcase your plans and share product progress with customers.
Make informed decisions
make data-driven decisions that lead to better outcomes.
Capture every bright idea
Centralize product feedback collection and make informed product decisions based on customer ideas.
Upvotes on ideas
Sort customer ideas based on the number of upvotes or importance. Collect customer insights and optimize the product roadmap.
Status updates
Showcase the staus of different ideas across the product lifecycle and notify your customers when the status changes.
Better product adoption
Keep customers up-to-date with feature releases and showcase best practices with resources hub.
Product updates
Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new features.
Resource hub
Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location.
Better gamification
to improve engagement
Gamify customer participation and encourage them to contribute to product ideation.
Leaderboard
Leaderboard is automatically populated with the most reputed members to build healthy competition.
Badges
Recognize customer contributions with automated smart badges as well as badges created by your team.
Collect insights from discussions and Q&A
Identify customer issues, gather early feedback, and build stronger relationships with your superusers.
Support forum
Analyze the support inquiries and how-to questions to better understand your product weaknesses.
Private spaces
Give beta access to your superusers in a secure and private space. Collect the early feedback and make product improvements.
Features
Built for the next decade of customer experience
Engage your customers, enhance their experience, and win them for life!
Blocks & Layout
Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.
Apps & Integrations
Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas.
Embeddable widgets
Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.
Connected to your tools
Integrated with industry-leading software to automate and enhance your workflow
Hotjar
Understand how members are interacting with the community with session recording, find what they need, and how they feel.
Intercom
Enrich Intercom contacts with member property data to get contextual information and improve engagement.
Zapier
Connect your community with apps you already use for customer operations, automate workflows, and save time.
Slack
Enables admins and moderators to receive notifications from the community directly inside Slack.
Features
All-in-One Engagement Platform
More than 4 million people across 100,000 sites are empowered by Bettermode
Custom Domain
Transition your community to your branded domain
SSO & social Login
Simplify access with existing credentials from your app or social networks.
Moderation tools
Automate moderation to maintain a safe and clean community hub.
Private Messaging
Facilitate private interactions with multimedia messaging capabilities.
Public and private groups
Offer both open and invitation-only group options for community engagement.
Member profiles
Showcase member details, including their contributions and personal information.
Find out why our clients trust us
Hear from some of our amazing customers who are building faster.
Customers
Success stories
Discover how businesses like yours use Bettermode to streamline their customer experience
Create powerful web apps
The most versatile, and feature-rich engagement platform.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.