Bettermode vs. Zendesk Gather

The engine empowering community-led businesses
Bettermode vs. Zendesk Gather

Bettermode

Zendesk Gather

Best for
Companies looking for all-in-one community engagement platform
Brands looking for a basic community to support customers
Community customization
A block-based visual builder to create unique and custom layouts
Limited customization capabilities for creating unique communities
Apps Store
A growing number of apps to add new functionalities and connect to business tools.
App Store to add integrations. Lacks capability to add new functionalities.
Reporting and analytics
Built-in reports and deep integration with tools such as Amplitude, Mixpanel, and FullStory
No integrations with common analytics tools and insights on member behaviour
Embed tools
Tools to embed community with customizable UI into apps
No embed tools
Price
Starts from $599/mo
Starts from $99/mo
Third-party reviews

Don’t just take our word for it

See what G2 Crowd Reviews say

Bettermode

Zendesk Gather

Ease of Use
9.3
8.5
Ease of Setup
9.3
7.9
Ease of Admin
9.5
8.2
Quality of Support
9.3
8.4
Has the product been a good partner in doing business?
0.36
8.5
Product Direction (% positive)
10.0
7.8
Features

Everything you need. Configurable.

All you need to engage your customers, enhance their experience, and win them for life!

Multilingual

Host your community in different languages

Advanced search

Reliable search with filtering options and shortcut keys.

Moderation tools

A combination of automation rules and robust tools to keep the community safe.

Private messaging

Private messaging supports rich content with images, videos, files, and more!

Member access

Granular controls to keep the community or sections of the community private.

Gamification

Badges and leaderboard system to drive community engagement.
Templates

Choose from 20+ premade templates

Select from our professionally designed templates or create your own templates based on your unique needs.
Integrations

Connected to your tools

Integrated with industry-leading software to automate and enhance your workflow

Zendesk

Allows your customers to search the Zendesk knowledge base directory from your Bettermode community.

Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement.

Zapier

Connect your community with apps you already use for customer operations, automate workflows, and save time.

Fullstory

FullStory tells you everything you need to know about your customers digital experience.

Find out why our customers trust us

Hear from some of our amazing customers who are building faster.

Bettermode is embeddable as a part of our mobile app – something that no other company offered.

Dom Maskell
Chief Product Officer
Compliance

Enterprise ready

Community software with advanced moderation systems, security best practices, built-In user reporting, GDPR & SOC compliance, and full data protection.

Create powerful web apps

The most versatile, and feature-rich engagement platform.
Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.