# Reduce support tickets with self-service knowledge base 3x Better engagement Engage customers in peer-to-peer discussions and groups. 50% Customer questions solved by peers Improve product innovation with the help of customers. +25 Increase in NPS Delight your customers with customer success resources and drive advocacy. 40% More customers retained Offer an engaging social experience to customers and boost retention. ## Robust help center Build a central resource center for scalable customer success. Empower customers to solve problems independently. ### Knowledge base Ensure your customers get the most out of your product with a library of educational articles, videos, and events. ### Question & answer Expand your knowledge base with questions and answers from members. Allow them to search previously solved questions. ## Immersive conversations Connect customers under your brand and collect insights from the candid conversations. ### Discussions Create interest-based spaces for customers. Enable them to discuss hobbies, job opportunities, and more. ### Private spaces Delight your most valuable customers with exclusive access to new products, discounts, and events. ## SEO options Built-in SEO best practices such as meta tags and schema markups designed to scale organic traffic. ### Rich content Empower customers to discuss and share their knowledge using rich content optimized for search engines with built-in tools. ### Customizable SEO details Configure the SEO options for posts and make it easier for users to find your page when they search for it. ## Resource hub Ensure your customers get the most out of your product with centralized educational resources and product updates. ### Spaces Organize webinars, share tips & tricks, and conduct AMAs. Educate customers in one centralized location. ### Announcements Use CTAs, banners, dedicated announcement Spaces, and email notifications to promote new courses. Overview ## Built for the next decade of customer experience Engage your customers, enhance their experience, and win them for life! ### Blocks & Layout Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding. ### Apps & Integrations Build a community that functions the way you want. Pick apps from the App Store, or build your custom apps to breathe life into your unique ideas. ### Embeddable widgets Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support. ## Connected to your tools Integrated with industry-leading software to automate and enhance your customer support workflow. ### Zendesk Allows your customers to search the Zendesk knowledge base directly from your Bettermode community. ### Intercom Enrich Intercom contacts with member property data to get contextual information and improve engagement. ### Zapier Connect your community with apps you already use for customer support, automate workflows, and save time. ### Slack Enables admins and moderators to receive notifications from the community directly inside Slack. Features ### All-in-One Engagement Platform More than 4 million people across 100,000 sites are empowered by Bettermode. ### Custom Domain Transition your community to your branded domain. ### SSO & social Login Simplify access with existing credentials from your app or social networks. ### Moderation tools Automate moderation to maintain a safe and clean community hub. ### Private Messaging Facilitate private interactions with multimedia messaging capabilities. ### Public and private groups Offer both open and invitation-only group options for community engagement. ### Member profiles Showcase member details, including their contributions and personal information. ## Find out why our clients trust us Hear from some of our amazing customers who are building faster. ### Bettermode is embeddable as a part of our mobile app – something that no other company offered. Dom Maskell Chief Product Officer ### The leaderboard is a really crucial feature for us. Great incentive for our community to engage more. Jennifer Lee Community Manager ### Bettermode scales with our growth and makes it completely easy to customize the community! David Guthrie Customer Success ### Bettermode helped us build a unified community with continuous experience for learners. Mariah Olson Head of Community ## Success stories Discover how businesses like yours use Bettermode to streamline their customer experience. **Protegrity** Protegrity is building a community to bridge the cybersecurity gap and empower developers to become security leaders. **Convertkit** ConvertKit is sharing resources and empowering customers across the globe to help each other with a creator community. **Runna** Runna directly embedded runners' community into their mobile app to enable members to uplift and help one another. **e.pop** E.pop community offers tailored experiences to the users and acts as a channel for pre-launch campaigns and customer acquisitions. **Coachhub** CoachHub is building a global community of coaches and fostering a support system so they can uplift one another in their journey. **Condo Control** Condo Control is building a global customer community to enable customers to help each other and build a central knowledge hub. **Webinar Ninja** WebinarNinja is building a community to connect entrepreneurs, enable peer-to-peer learning, and solve customer issues. ## The all-in-one platform to drive community-led growth Streamline your customer experience and create powerful customer communities in minutes.