## **Behind every successful company is the ability to engage customers**

Behind every successful company is the ability to engage

3x

Better user engagement

Engage customers using discussions and gamification.

50%

Fewer support tickets

Promote peer-to-peer support and deflect support tickets.

+20

Increase in NPS & CSAT scores

Delight your customers with customer success resources.

30%

Increase in organic traffic

Leverage user-generated content to scale organic traffic.

## Better community templates

Effortlessly build your community with customizable templates, or create your own templates from scratch to suit your specific needs.

## Better configuration

Visually customize and change every part of your community in real time.

### Navigation

Multiple ways to configure your navigation

### Header

Choose minimal, or set a cover image

### Card or list

Different use case requires different view

### Sidebar

Configure the items or go full width

### Dark theme

Set your own custom color theme

### Show author

Every block is configurable

### Reaction or emoji

Choose your own reaction type

## Better Q&A

Spark engagement with interactive thread-based conversations. Connect with your product experts and brand advocates.

### Instant search

Members can apply filters and drilldown into the results

### Best answer

Marked as resolved **

## Better ideas

Spark engagement with interactive thread-based conversations. Connect with your product experts and brand advocates.

### Collect votes

Members can apply filters and drilldown into the results

### Status tracker

Deliver instant answers with quick result suggestions

## All you need to engage and delight customers

Powerful, self-serve platform to help you convert, engage, and retain more customers. Trusted by over 2,000 companies.

### **Templates**

Pre-built, beautifully designed templates to speed up the creation of commonly used spaces such as discussions, ideas, questions, articles, and events.

### Single sign-on

SSO reduces all user logins to one login for greater security and convenience. Bettermode supports everything from OAuth and JWT to custom SSO.

### Moderation

Automatically flag posts based on keywords. Set up automation rules using criteria such as account age and empower members to report posts and members.

### Analytics

Grow smarter with a powerful, comprehensive analytics designed to track community health and measure the impact on the business.

### Embed tools

Drive engagement and participation by embedding the community and making it an integral part of your website or app.

### Search

Search with granular filters to access the right content. Federated search even allows members to search external knowledge bases.

### Activity feed

Activity feed keeps members hooked with personalized and contextual content driven by members’ community participation.

### Leaderboard

Leaderboard is automatically populated with the most reputed members to build healthy competition and reward quality contributions.

### Badges

Recognize community members and improve community participation with fully automated smart badges and manually created badges.

[Explore all features](https://bettermode.com/product/feature-index-bettermode)

## Customers

### Success stories

Discover how businesses like yours use Bettermode to streamline their customer experience

#### **Protegrity**
Protegrity is building a community to bridge the cybersecurity gap and empower developers to become security leaders.

[Read story](https://bettermode.com/customers/protegrity)

#### **Convertkit**
ConvertKit is sharing resources and empowering customers across the globe to help each other with a creator community.

[Read story](https://bettermode.com/customers/convertkit)

#### **Runna**
Runna directly embedded runners' community into their mobile app to enable members to uplift and help one another.

[Read story](https://bettermode.com/customers/runna)

#### **e.pop**
E.pop community offers tailored experiences to the users and acts as a channel for pre-launch campaigns and customer acquisitions.

[Read story](https://bettermode.com/customers/e-pop)

#### **Coachhub**
CoachHub is building a global community of coaches and fostering a support system so they can uplift one another in their journey.

[Read story](https://bettermode.com/customers/coachhub)

#### **Condo Control**
Condo Control is building a global customer community to enable customers to help each other and build a central knowledge hub.

[Read story](https://bettermode.com/customers/condo-control)

#### **Webinar Ninja**
WebinarNinja is building a community to connect entrepreneurs, enable peer-to-peer learning, and solve customer issues.

[Read story](https://bettermode.com/customers/webinarninja)

## Compliance

### Enterprise ready

Community software with advanced moderation systems, security best practices, built-In user reporting, GDPR & SOC compliance, and full data protection.

[Learn more](https://bettermode.com/security)

## Create powerful web apps

The most versatile, and feature-rich engagement platform.

Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.

[Get started](https://app.bettermode.com/)