### Bettermode vs. Zendesk Gather

## Bettermode

## Zendesk Gather

| Feature                                   | Bettermode                                          | Zendesk Gather                                     |
|-------------------------------------------|----------------------------------------------------|---------------------------------------------------|
| **Best for**                              | Companies looking for all-in-one community engagement platform | Brands looking for a basic community to support customers |
| **Community customization**                | A block-based visual builder to create unique and custom layouts | Limited customization capabilities for creating unique communities |
| **Apps Store**                            | A growing number of apps to add new functionalities and connect to business tools. | App Store to add integrations. Lacks capability to add new functionalities. |
| **Reporting and analytics**               | Built-in reports and deep integration with tools such as Amplitude, Mixpanel, and FullStory | No integrations with common analytics tools and insights on member behaviour |
| **Embed tools**                           | Tools to embed community with customizable UI into apps | No embed tools                                      |
| **Price**                                 | Starts from $599/mo                               | Starts from $99/mo                               |

### Third-party reviews

## Bettermode

## Zendesk Gather

| Metric                                    | Bettermode | Zendesk Gather |
|-------------------------------------------|------------|----------------|
| **Ease of Use**                           | 9.3        | 8.5            |
| **Ease of Setup**                         | 9.3        | 7.9            |
| **Ease of Admin**                         | 9.5        | 8.2            |
| **Quality of Support**                    | 9.3        | 8.4            |
| **Has the product been a good partner in doing business?** | 0.36       | 8.5            |
| **Product Direction (% positive)**        | 10.0       | 7.8            |

### Features

## Everything you need. Configurable.

All you need to engage your customers, enhance their experience, and win them for life!

#### Multilingual

Host your community in different languages

#### Advanced search

Reliable search with filtering options and shortcut keys.

#### Moderation tools

A combination of automation rules and robust tools to keep the community safe.

#### Private messaging

Private messaging supports rich content with images, videos, files, and more!

#### Member access

Granular controls to keep the community or sections of the community private.

#### Gamification

Badges and leaderboard system to drive community engagement.

### Templates

## Choose from 20+ premade templates

Select from our professionally designed templates or create your own templates based on your unique needs.

### Discussion

Thread-based conversation

### Ideation

Collect feedback and upvote

### Articles

Long format posts and blogs

### Questions

Ask question and find support

### Landing page

Guide members through content

### Events

Bring your community together

### Document page

Pages for text-heavy content

### Job board

Attract talent through your community

### Collections

Showcase different resources in one Space

### Changelogs

Log or record of all notable changes made to a project

### Product updates

Announce product updates and new features

### Custom space

Paint your picture from a blank canvas

### Integrations

## Connected to your tools

Integrated with industry-leading software to automate and enhance your workflow.

### Zendesk

Allows your customers to search the Zendesk knowledge base directory from your Bettermode community.

### Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement.

### Zapier

Connect your community with apps you already use for customer operations, automate workflows, and save time.

### Fullstory

FullStory tells you everything you need to know about your customers' digital experience.

## Find out why our customers trust us

### Bettermode is embeddable as a part of our mobile app – something that no other company offered.

**Dom Maskell**  
Chief Product Officer

### The leaderboard is a really crucial feature for us. Great incentive for our community to engage more.

**Jennifer Lee**  
Community Manager

### Bettermode scales with our growth and makes it completely easy to customize the community!

**David Guthrie**  
Customer Success

### Bettermode helped us build a unified community with continuous experience for learners.

**Mariah Olson**  
Head of Community

### Compliance

## Enterprise ready

Community software with advanced moderation systems, security best practices, built-In user reporting, GDPR & SOC compliance, and full data protection.

## Create powerful web apps

The most versatile, and feature-rich engagement platform.

Browse 100+ beautifully designed templates, each flexible for precise customization to your needs.